AirUs · Governance

House
Rules.

Clear rules that support calm, compliant stays.

House rules apply across all AirUs-managed properties. Guests are required to review and accept these rules before a booking can be confirmed. The rules form part of the booking agreement and remain in effect throughout the stay.

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House Rules Agreement Acceptance required

All AirUs-managed properties

Applied consistently across the portfolio

01No parties, events or gatherings

02Quiet hours 23:00 – 07:00 every night

03Registered guests only — no visitors

04Occupancy limits strictly enforced

05Neighbours and shared areas respected

06Smoking rules defined per property

Rules reviewed and accepted

Recorded at booking confirmation

Part of the booking agreement · Enforced throughout the stay

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Rules Summary

Core Rules Across All Properties.

These rules apply universally. Specific rules may vary by property and are provided in the listing and pre-arrival information.

No parties, events or gatherings of any size

Quiet hours from 23:00 to 07:00 every night

Registered guests only — no additional visitors

Occupancy limits enforced at all times

Neighbours and shared areas treated with respect

Smoking rules defined clearly per property

Damage and cleaning charges may apply where rules are breached

Specific rules vary by property — provided at listing and pre-arrival

Why House Rules Matter

Clarity Before Problems Arise.

House rules support appropriate use of the property and establish expectations before guests arrive — not after issues occur.

Reduces Ambiguity

Guests know exactly what is expected before they arrive. Rules reduce friction during the stay and support consistent behaviour across all guests.

Applied consistently — every property, every booking.

Protects Neighbours

Clear behavioural boundaries support responsible operation within residential environments and protect long-term relationships with surrounding properties.

Supports compliance with local short-term let licensing requirements.

Supports Enforcement

Documented acceptance establishes the basis for proportionate action when a breach occurs. No ambiguity, no disputes about what was agreed.

All incidents recorded as part of property management records.

Enforcement & Escalation

Defined Procedures. Documented Outcomes.

House rules are enforced as part of standard property management. If a breach occurs, actions are taken in line with defined procedures with outcomes documented and escalated where required.

All incidents are recorded as part of property management records to maintain consistency and accountability.

This ensures consistent handling across properties and supports fair and proportionate intervention at every stage.

Initial response

Warning issued

Guest contacted and reminded of the agreed house rules. Incident logged on the property record.

Active intervention

Operational response

AirUs team intervenes through defined channels. Owner notified. Situation managed proportionately.

Financial consequence

Additional charges applied

Damage or cleaning charges applied where rules have been materially breached and costs incurred.

Platform escalation

Booking platform escalation

Escalation through the booking platform where applicable. All incidents fully documented throughout.

Part Of The Management System

Integrated. Consistent. Enforced.

House rules operate alongside booking filters, guest screening and operational oversight. They form part of the wider management system applied consistently across all AirUs-managed properties and are not optional.

House Rules

Booking Filters

Guest Screening

Operational Oversight

Reporting

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Apply For Management.

If you would like your property managed with clear, enforced house rules in place, you can apply below or book a call to discuss suitability.