AirUs managed residential property exterior

AirUs · Platinum Package

Neighbour
Protection
System.

A proactive approach to calm, responsible stays.

Included within the Platinum management package. Works alongside AirProtect and enhanced oversight tools to manage guest behaviour, reduce disruption and support responsible long-term management in residential areas.

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Property Oversight

Manchester · 70R

Guest stay · Night 2 of 4

Platinum

Noise Level Within threshold

42 dB avg · Threshold: 75 dB · Quiet hours: 23:00–07:00

Pre-arrival communicationSent

House rules acceptedRecorded

Noise monitoringOnline

Neighbour escalationsNone

Response readinessStandby

Platinum oversight · Disclosed to guests · No audio recording

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What The System Covers

Communication, Monitoring And Response.

The Neighbour Protection System focuses on how guest behaviour is managed during live stays. It brings together communication protocols, monitoring tools and response procedures to address issues early and support positive relationships with neighbours and surrounding communities.

House Rules define

Guest obligations — what is and is not permitted during the stay

This system defines

How those rules are communicated, monitored and enforced in practice

How It Works

Three Layers Of Oversight.

The Neighbour Protection System operates across three coordinated layers — from pre-arrival communication through to response and escalation.

Arrival Communication

Guests receive clear information before arrival covering quiet hours, occupancy limits, shared spaces and neighbour considerations. Communication is issued in advance to establish expectations before guests arrive.

Quiet hours reminder

Occupancy confirmation

Shared space guidance

Neighbour expectations

In-Stay Oversight

During stays, tools within the Platinum package are applied where appropriate. Monitoring identifies potential issues early and enables a timely, proportionate response — always within the bounds of guest privacy.

Noise monitoringOnline

Entry doorbellActive

Response teamStandby

Response And Escalation

If an issue arises it is logged and handled in line with defined procedures. All actions and outcomes are recorded as part of property management records, ensuring consistency and accountability.

01Issue identified and logged

02Guest contacted directly

03Intervention or escalation if required

04Outcome recorded and owner notified

Scope And Availability

Platinum Package Only.

The Neighbour Protection System is available only within the Platinum management package. Suitability is confirmed during onboarding based on property type, location and regulatory context.

Platinum management only

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Properties with close neighbours

Semi-detached, terraced and flat-share settings where noise and behaviour have direct impact.

Shared buildings

Properties within purpose-built blocks or converted buildings with communal areas and shared access.

Licence-sensitive locations

Properties in areas with STL licensing requirements where compliance and neighbour relations directly affect long-term continuity.

Part Of Wider Management

A Coordinated Framework.

The Neighbour Protection System operates alongside guest screening, house rules, local teams and AirProtect. Together these elements form a coordinated management framework designed to support calm management, compliance and long-term hosting continuity.

Neighbour Protection

AirProtect

Guest Screening

House Rules

Local Teams

Reporting

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Apply For Management.

If you would like your property managed with the Neighbour Protection System in place, you can apply below or book a call to discuss suitability.