Legal & Policies

Transparent Policies That Protect Owners, Guests And Communities

Clear boundaries, responsible operations and transparent use of technology.

Transparency

How AirUs Handles Information And Technology

Transparency is an important part of responsible short term let management.

The pages below explain how AirUs handles guest privacy, website cookies and the limited monitoring tools used in some properties.

Each policy outlines how information is handled, how technology is used responsibly and how guest privacy is respected.

Our Policy Documents

Monitoring And Devices Policy

Explains the limited monitoring tools that may be used in some properties, including exterior cameras, noise monitoring devices and smart lock access logs. The policy outlines how guest privacy is protected and how these tools are used responsibly.

View monitoring policy
Privacy Policy

Explains how personal information is collected, used and stored when interacting with AirUs through our website, booking platforms or property operations.

View privacy policy
Cookie Policy

Outlines how cookies and analytics technologies are used on the website to improve performance, understand visitor behaviour and ensure the site functions correctly.

View cookie policy
Questions

Questions About Our Policies

If you have questions about any of the policies listed above, our team can provide further clarification.